Banking Relationship Officer Job Description

August 5, 20130 Comments

Banking Relationship Officer Job Profile and Description

A bank’s success totally depends on its abilities to build relationships and rapport with consumers and potential customers, which is done by the banking relationship officer. He not only creates a relationship with existing consumers, but also with new customers to sell them products and services. However, the job description is mix of sales and customer service. The person may also liaise with other banks, corporate clients and retail clients.

Banking Relationship Officer Duties and Responsibilities

The following are some of the duties and responsibilities that a banking relationship officer is expected to do on a daily basis:

  • Speak to customers
  • Find out about their investment strategies
  • Offer the bank’s products and services to help them meet their financial goals
  • Answer queries that the customer may have about the products or services
  • Help customers when they need assistance in the different banking services
  • Maintain existing customer relationship
  • Develop a new customer base
  • Comply with the regulatory requirements
  • Work within the framework of regulations
  • Do a regular review and analysis of the customers’ portfolio
  • Do the paperwork related to the job

Banking Relationship Officer Skills and Specifications

A banking relationship officer requires certain skills to work efficiently. These skills include the following:

  • Should have outstanding communication and interpersonal skills
  • Have good telephone etiquette
  • Be computer savvy
  • Have a professional manner when dealing with customers
  • Should have thorough understanding on finance and the products and services that the bank offers
  • Should be friendly, approachable and understanding
  • Be astute in figuring out customer needs while speaking to the customer
  • Be patient and sympathetic
  • Should be good at convincing customers
  • Should be a good salesperson

Banking Relationship Officer Education and Qualifications

To work as a banking relationship officer, a person would require the following qualifications:

  • A high school degree or equivalent is important
  • A Bachelor’s degree in finance, accounting or economics is preferable
  • An MBA in finance can go a long way in securing the job, but is not mandatory
  • Get on-the-job training
  • Know the products and services thoroughly and any changes taking place in them
  • Be knowledgeable about the financial regulations

Banking Relationship Officer Salary

An entry level banking relationship officer earns about $53,000. However, the salary range can extend from $35,500 to $119,700, depending on the person’s experience, qualifications and the size of the bank.

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