Call Center Job Description

Virtual Assistant Job Description

October 15, 20110 Comments

Virtual Assistant Job Profile and Description Virtual Assistants are the independent service providers. They deliver services to the clients operating as online virtual assistants. They provide multi services such as secretarial, administrative, creative, or technical services to small or medium sized businesses externally. They usually use online communication channels, such as phone, e-mail, fax, to […]

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Telesales Executive Job Description

October 15, 20112 Comments

Telesales Executive Job Description and Profile Telesales Executives are basically the one who supposed to do the duty of communicating with potential customers through telephone to develop an effective pipeline. The main aim is to sell and up sell various products to clients depending upon the business needs to succeed new business and to exceed […]

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Telemarketing Representative Job Description

October 15, 20110 Comments

Telemarketing representative Job Description and Job Profile A telemarketing representative is the one who has to work for increasing the client base and persuading them for buying the products or services of the company. The responsibility includes sales, team-coordination, systems updating and reporting, handling customer queries over the phone depending upon the company. They are […]

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Telemarketing Manager Job Description

October 15, 20111 Comment

Telemarketing Manager Job Description and Profile Telemarketing Manager is responsible for supervising the telemarketers in persuading the customers or individuals to buy the products and services and is accountable for recruiting, leading and mentoring an inbound and outbound call center. The job brings with the position, a plethora full of challenges that require a comprehensive […]

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Team Leader Call Center Job Description

October 15, 20110 Comments

Team Leader Call Center Job Description and Profile The job of a Team Leader Call Center is a highly focused position and very comprehensive job at the same time. He or she has the responsibility to ensure a service-oriented and professional working environment by supervising the performance of team members and executing necessary actions for […]

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Switchboard Operator Job Description

October 15, 20112 Comments

Switchboard Operator Job Description and Profile A Switchboard Operator is the one who supposed to answer a multi-line switchboard rapidly and direct the calls to destination without any delay. The aim is basically to execute the tasks in such a possible way that positively and completely affects the customer’s perceptual call or visit experience. He […]

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Sample Call Center Job Description

October 15, 20111 Comment

Sample Call Center Job Description and Profile A call center career encompasses variety of jobs that need a detailed understanding of customer needs due to increasing of the technology. A call center employee enjoys happily helping the customers in polite and tactful manner. They generally use tools, such as phone, personal computers, fax machine, multiple […]

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Outgoing Call Center Job Description

October 15, 20110 Comments

Outgoing call center job profile and description An outgoing call center is the place where the call center executives make call to the customers. The job of an outgoing call center representative is to make calls to the customers list provided by your employer and explain the customers about any kind of service or product […]

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Outbound Call Center Job Description

October 15, 20110 Comments

Outbound Call Center Job Description and Profile Outbound Call Center representative supposed to increase the sales by collecting or sharing some data that includes surveys, telemarketing or verifications.  He or he is specialized in making phone calls on behalf of an organization, client, or business to diverse customers or potential customers. The outbound call center […]

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KPO Job Description

October 15, 20116 Comments

KPO Job Description and Profile KPO professionals basically work for the companies, which receive the knowledge based projects or work from various other companies. It is knowledge outsourcing of intensive business processes, which require specialized domain proficiency and it involves processes like research, valuation, investment researches, insurance and legal claim, patent filing etc…the other responsibilities […]

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