Conference Centre Manager Job Description
Conference Centre Manager Job Profile and Description
The job profile of a ‘Conference Centre Manager’ requires a person to oversee the overall operations and management of a conference centre – managing the staff and services of the centre. The manager has to take care of the overall operations and handle all departments of the centre – reception, catering, accommodation, promotion and PR, sales etc.
Duties and Responsibilities -
- Working in coordination with the operational team like catering manager, & accommodation manager etc., to ensure excellent customer service
- Solving queries of customers and troubleshooting
- Managing sales and promotion operations and setting the budget to increase profits
- Liaising with the management team to plan & execute an event successfully
- Addressing the customer complaints
- Managing budgets and financial plans
- Being responsible for the staffing, training, and monitoring of staff
- Checking supplies and equipments
- Planning new strategies to boost income
- Liaising with the vendors & external service providers
- Making sure that all the legal, safety and health regulations are followed
- Being responsible for the maintenance of the facilities of the place
- Handling the public relations
Skills and Specifications -
- Should have good management skills
- Should be a team player
- Should have good communication skills
- Should have good analytical skills
- Should have good communication and networking skills
- Should have excellent marketing skills
Education and Qualifications –
There are no set eligibility criteria for the post of a ‘Conference Centre Manger’; however having a diploma/degree course in hotel or hospitality management can help you get a job.
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