Service Manager Job Description

April 16, 20120 Comments

Service Manager Job Profile and Description

The job description of the service manager is varied and wide which includes ensuring of the smooth functioning of the company and satisfying the client’s needs. This professional helps in the developing of the client service strategies for the welfare of the company. These people need to carry out interaction with their clients and also solve the complex questions of the clients. A service manager’s most important task is to offer the best possible degree of client service.

Service Manager Duties and Responsibilities

  • Arranging and organizing everything pertaining to their field of service.
  • Resolving the client questions and complains by analyzing the situation with great efficiency.
  • Liaising between different divisions in order to maintain coordination between different divisions.
  • Soliciting the sales of all types of services.
  • Providing the financing and delivery related information preparing cash reports etc.
  • Setting up accounts in order to maintain the records, preparing the reports and performing different types of clerical duties.
  • Keeping himself/ herself updated about the different changes occurring in the client service field.

Service Manager Skills and Specifications

  • Ability to maintain records and deal with them perfectly
  • Multi tasking ability
  • Ability to help in organizing the events
  • Excellent communication skills
  • Ability to handle a lot of duties efficiently
  • Problem solving abilities
  • Ability to analyze different types of situations

Service Manager Education and Qualifications

  • High school or diploma degree in basic education from a certified institution.
  • Basic experience in administering the affairs in the events and promoting them would be an added advantage.

Service Manager Salary

The salary of the service managers is something in between USD 35,000 to USD 45,000 per annum. However, their income would greatly vary depending on the nature of the company they work for and the experience of the professional.

Download Service Manager Job Description in Word Format

Filed in: Management Job Description
Tagged with:

Leave a Reply

Back to Top