Nurse Navigator Job Description

May 4, 20120 Comments

Nurse Navigator Job Profile and Description:

A nurse navigator works closely with physicians in various specialty areas and coordinates a patient’s care plan communication and program. Under general administrative direction, they give patient education related to their illness and planned treatment.

Duties and Responsibilities

  • They work with a multidisciplinary team to develop and implement an up-to-date care plan
  • They have to communicate with all members of the healthcare team on behalf of the patient
  • They use clinical protocols to refer patients to the appropriate specialist for diagnosis or treatment
  • They help patients and their families in obtaining referrals to a specific specialist
  • They provide emotional support, and counseling, related to the clinical situation
  • They work with designated physicians to develop and maintain hospital protocols
  • They are also directly involved with the development and enhancement processes with the aim to improve the clinical experience for referred patients or physicians
  • They communicates with referring physician’s offices as required by the patient and physician
  • They need to work with marketing and outreach departments to educate referring physicians and facilities on services
  • This position requires advanced practice expertise to identify and implement improvement processes, and the ability to design, direct and implement health care plans

Skills and Specifications

  • One should possess excellent communication skills, both written and verbal
  • They should have good analytical and deduction skills
  • They need to be sympathetic and provide emotional support to the patient
  • They should be organized and able to do multi-task
  • They should be able to work in tough stressful condition with a positive attitude

Education and Qualifications

A nurse navigator should at least have a bachelor’s degree in nursing or should have at least two to three years experience in nursing, as a health or patient educator, or a pharmaceutical representative. For special case one needs to have a master’s degree in nursing or public health with minimum 2 years work experience.

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