Retail Consultant Job Description

June 5, 20120 Comments

Retail consultant job description and profile

A retail consultant works in retail stores. Her job is to help buyers make purchases and guiding them through the store to the sections where goods of their requirement are stored. She welcomes buyers into the store and extends service to them. The retail consultant makes regular reports to the store manager.

Retail consultant duties and responsibilities

The duties and responsibilities of a retail consultant are:

  • Greeting and welcoming buyers into the store
  • Guiding them to the sections where they can find the goods they need
  • Explaining about the products and helping them make good purchases
  • Giving demonstrations on the use of products
  • Handling bills and other financial transactions related to the sale of products
  • Handling refund and exchange of damaged goods
  • Maintaining contacts with buyers and making phone calls to them when new offers are launched in the store
  • Answer buyer queries and offer suggestions regarding sales

Retail consultant skills and specifications

The skills and specifications of a retail consultant are:

  • Exemplary communication skills
  • Excellent buyer service ethics
  • Ability to show the buyers around the store and convince them to use the products of the store
  • A pleasing personality so that buyers can relate to her
  • Ability to handle difficult buyers and work under pressure
  • A natural and genuine interest in helping people

Retail consultant education and qualification

The education and qualification of a retail consultant are:

  • A high school diploma is basic
  • A vocational or short term course in communications or sales is preferred

Retail consultant salary

The salary of a retail consultant varies depending upon the store in which she is employed. The average salary of a retail consultant is $30,000 annually. In addition to the salary, retail consultants receive incentives and benefits on the sales they help to make.

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