Retail Operations Manager Job Description

June 5, 20120 Comments

Retail operations manager job description and profile

The job of a retail operations manager is to coordinate the operations of a retail store with all divisions. This includes managing work force, extending help to buyers and supervising other operations. The job involves many duties and responsibilities.

Retail operations manager duties and responsibilities

The duties and responsibilities of a retail operations manager are:

  • Overseeing the functions of each department of the store
  • Hiring or firing staff of different departments
  • Formulating plan of action and ensuring that the store works as per the rules
  • Overseeing purchase of goods from wholesalers
  • Ensure that the store is kept clean and the merchandise is stocked attractively
  • Ensuring that the buyers are satisfied with the service
  • In times of disputes, stepping in and solving the problem
  • In times of accidents in the store, taking charge of the situation
  • Formulate ways to increase the profits of the store
  • Oversee the performance of employees
  • Write reports and maintain records of the store
  • Documenting and computerizing records

Retail operations manager skills and specifications

The skill and specifications of a retail operations manager are:

  • Good management and leadership skills
  • Good communication skills
  • Good interpersonal skills
  • Skills to work under pressure
  • Skills to lend good buyer service
  • Skills to make decisions and plan implementation
  • Good knowledge about sales and marketing strategies
  • Skills to work as a team as well as independently
  • Good analytical and observation skills
  • Must be well organized
  • A good knowledge of mathematics and accounting principles

Retail operations manager education and qualification

The education and qualification of a retail operations manager are:

  • A bachelor’s degree in business management is required
  • Experience in sales and marketing for several years is preferred.

Retail operations manager salary

The salary of a retail operations manager ranges between $40,000 and $72,000 annually

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