Telecom Sales Job Description

August 4, 20120 Comments

Telecom sales Job Profile and Description

A telecom sales representative provides clients with new and effective telecommunications solutions related to the Internet, broadband connections, wide area and local area networking, wireless, long distance and business telephone systems. He has to develop new business for his company and at the same time maintain relationships with present clients.

Duties and Responsibilities

  • A good telecom sales representative ought to meet assigned sales objective and exceed monthly sales quota
  • He ought to know about the demographic details of his client base and should be able to identify and qualify potential clients by telephone, and premise visits.
  • He should develop, maintain and handle client complaints and enquires as well as communicate with them the different technology solutions
  • He should be up to date with the latest industry trends and technical advancements and apply them in his work

Skills and Specifications

  • A telecom sales representative should have good work ethics
  • He should have excellent verbal and written communication skills
  • He should be hardworking as such a job involves a lot travelling and leg work
  • He ought to be persuasive, and have good negotiation skills
  • He ought to be confident and motivated and ought to be a good team player
  • Knowledge of more than one language is preferred as he may have to communicate with people from different strata and states in order to sell the company’s products and services
  • He ought to also provide strong and effective client support
  • He ought to be good with numbers and have good presentation skills

Education and Qualifications

Telecommunications sales representatives have degrees in business management with specialization in sales and marketing. Industry experience is preferred, but many companies offer entry-level positions, and also provide training to fresher. A commerce background is also helpful, although there are many people in this field without any specific degree in sales.

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