Airpor Hotel Shuttle Service Supervisor Dispatcher Job Description

September 13, 20120 Comments

Airport-Hotel Shuttle Service Supervisor Dispatcher Job Profile and Description

The Airport-Hotel Shuttle Supervisor manages the operation of shuttle service drivers to transfer airline passengers between airports and hotels or between either of these points to major points in the town. They are tasked to supervise anywhere from 20-50 shuttle buss drivers and is responsible in monitoring their productive whereabouts at any point along the route using 2-way radios.

Airport-Hotel Shuttle Service Supervisor/Dispatcher Duties and Responsibilities

  • Supervise shuttle bus or coach drivers to ensure they follow regulations and schedules within productive shifts.
  • Develop the shift schedules for operators to follow in line with scheduled arrival times for transfers to hotels and city or departure times when picking up passengers from hotels and designated city points.
  • Maintain enough manpower complement to operate shuttle services during peal times.
  • Collect time attendance sheets of drivers
  • Communicate with drivers on the field with two-way radios to check on their location and progress in meeting schedules.
  • Direct the maintenance of shuttles reported to have technical problems
  • Help the personnel department in interviewing applicants for the job
  • Prepare and submit daily and weekly production and incident reports to the operations manager.

Airport-Hotel Shuttle Service Supervisor/Dispatcher Skills and Specifications

  • Should possess a holder of a valid commercial driver’s license (CDL)
  • Outstanding organizational, leadership and supervisory skills to handle 20-50 drivers
  • Strong communication and interpersonal skills

Airport-Hotel Shuttle Service Supervisor/Dispatcher Education and Qualifications

  • A high school diploma is necessary but a 1-2 year post secondary education is preferred.
  • 2-3 years experience in a supervisory position gives an edge.

Airport-Hotel Shuttle Service Supervisor/Dispatcher Salary

The average salary of a Transportation Security Officer is around $16 per hour or $31,000 when annualized.

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