Waiter Job Description

Waiter Job Description

Waiter Job Profile and Description:

The job profile of Waiter involves serving guests and taking their orders. A Waiter works in a restaurant or hotel. A waiter ensures excellent customer service by fulfilling requests of guests. They need to create a good impression of the establishment in eye of guests.

Duties and Responsibilities –

• Welcoming guests and helping them sit and feel relaxed
• Taking and delivering orders in time
• Advising on good food items and providing knowledge about ingredients
• Garnishing food items
• Preparing tables before and after an order
• Taking feedback from the guests about the food and service
• Presenting bills to guests and depositing payments to cashier
• Keeping the restaurant clean

Skills and Specifications –

• Should have excellent customer service skills
• Should have good knowledge about available dishes
• Should be well groomed
• Maintaining the dining area clean and  hygiene
• Should be organized and be able to work well under pressure
• Coordinate with different departments of hotel/restaurant

Education and Qualifications –

A High School diploma is sufficient for this position to work as a Waiter; however upscale hotels may hire only graduates with a hotel management degree.

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