Bookmarker Casino Job Description

December 3, 20110 Comments

Bookmarker Casino Job Profile and Description

A bookmarker casino is the one who has the responsibility to outlook planning, organizing and carrying out gaming operations. The duties of a bookmarker revolve around supervision and surveillance. The job calls for someone who has the knowledge of the gaming policies for various areas and overseeing to it that they are implemented.

Duties and Responsibilities

There are the following duties and responsibilities of a bookmarker casino:

  • The main duty is to resolve client complaints regarding services offered.
  • He or se has the duty to train new employees in the bookmarker department.
  • He or she is responsible for overseeing their progress.
  • He or she has to make sure that all tables are staffed adequately.
  • It is needed to work on staff rotations and finding employees to work as substitutes.
  • He or she is responsible for interpreting all house rules to clients for a better understanding.
  • He or she has to evaluate the casino rules and finding out the compliance.
  • He or she has the duty to set up the casino disputes and negotiate with clients on others behalf.
  • He or she is responsible for maintaining a good interpersonal relationship with workmates and clients.

Skills and Specifications

The required skills and specifications are as follows:

  • The person must be a Good speaker and active listener.
  • He or she should have excellent judgment and decision making skills.
  • He or she must possess the desire for service.
  • The person must have exceptional customer relations skills.
  • He or she should be able to speak with clarity and to perceive before hand when something is wrong.
  • The person must have inductive reasoning and have proper knowledge in personnel and human resources.

Education and Qualifications

The basic qualification required is a high school diploma or equivalent.

He or she must have a degree or required past working experience in casino related work.

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