Hotel manager Job Description

December 5, 20110 Comments

Hotel manager Job Profile and Description

The Hotel manager is the one who has the responsibility to outlook businesses that rent out rooms to customers. The duties of hotel manager may vary with the size and type of the business such as in large hotels, hotel managers are in charge of the entire hotel.

Duties and Responsibilities

There are the following duties and responsibilities of a hotel manager:

  • The basic duty to set room rates, monitors income and expenses, and supervise other staff.
  • He or she has to hire assistant managers to supervise the various areas of the hotel.
  • It is needed to plan menus, set prices, and order supplies.
  • The duty includes managing all year or seasonal lodging facilities.
  • He or she has to monitor workers’ performance to make sure that company rules and policies are being followed.
  • It will be the duty to maintain the cooperation with other department managers to coordinate hotel activities, such as weddings.
  • He or she has to answer questions about hotel policies and services and resolve customers’ complaints.
  • It will be the responsibility to arrange telephone answering service, mail delivery, and answer customers’ questions about the area.
  • He or she has the responsibility to inspect hotel for cleanliness and appearance.
  • He or she has to maintain the coordination with the front-office duties and resolve problems.
  • He or she is responsible for collecting payment and record money earned and spent.
  • It will be the responsibility to receive and process advance payments while acknowledging.
  • He or she has the duty to interview and hire staff.

Skills and Specifications

The required skills and specifications are as follows:

  • The person needs to have proper knowledge in administration and management of business operations.
  • He or she should have excellent customer and personal service.
  • The person should have a very good background in Mathematics, Economics and Accounting.
  • He or she should be very fluent in speaking English language or the language.

Education and Qualifications

  • The person needs to have a bachelor’s degree, preferably in hotel management

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