Change Management Job Description

April 13, 20120 Comments

Change Management Job Description and Profile

Change Management Specialist plays an important role in change initiative projects to meet business, budget, and schedule objectives. This person’s responsibility is to focus on all changes to systems, business processes, and technology, organization structures and job roles. This individual creates and implements change management plans and strategies that maximize staff engagement and minimize staff resistance. The specialist adopts, utilizes and attains proficiency on all changes affecting staffs in the organization to achieve business results.

Duties and Responsibilities

  • Applying a well-structured change management plan, and methodology for any changes on staff caused by projects.
  • Developing a change management plan considering the change details and the affected groups.
  • Conducting readiness assessments, evaluating results and presenting findings in an easy-to-understand and logical manner.
  • Identifying potential staff-side risks and anticipating the resistance, and developing specific plans to address or mitigate the concerns.
  • Developing a set of targeted and actionable change management plans, which includes communication plan, coaching plan, sponsor roadmap, resistance management plan and training plan.
  • Creating and managing measurement systems in order to track utilization, adoption, and proficiency of staff changes.
  • Supporting the implementation of plans by business leaders and staff-facing managers.
  • Working with project teams in integrating change actions into the actual overall project plan.
  • Identifying performance and resistance gaps, and working to develop and execute corrective actions.
  • Working with training, communication, OD and HR specialists to formulate particular activities and plans to support in the project implementation.
  • Creating and activating reinforcement mechanisms and jubilations of success.

Skills and Specifications

  • Knowledge of principles and methodologies of change management.
  • Able to work well with all levels of professionals in an organization.
  • Outstanding active listening, root cause identification and interpersonal skills.
  • Excellent communicator and able to influence people.
  • Excellent team player and able to operate independently.

Education and Qualifications

  • Bachelor’s degree in Human Resources management from an accredited college.
  • Degree in human resources management related field.

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