Operations Manager of Back Office Job Description

May 15, 20120 Comments

Operations Manager of Back Office Job Profile and Description

The Operation Manager of Back Office job involves dealing with various responsibilities and obligations. He is accountable to develop and maintain essential functional techniques and systems such as overall management of operations team and office. He has to ensure proper and smooth operations of the organization by employing the business strategies and managing everything from security to information technology.

Duties and Responsibilities –

  • Maintaining records of specific information about the client complaints, queries, reports, client dealings and relationships
  • Handling the administration work in an efficient manner
  • Designing, employing and managing the company’s functions structure.
  • Coordinating with various divisions of the company.
  • Administering, and managing the production
  • Managing and increasing the performance and efficiency of the staff
  • Managing various divisions – HR, Finance, and IT etc.
  • Developing and keeping annual budget
  • Managing and improving the functional processes, policies, and techniques in assistance of the company’s objective.
  • Supervising overall financial and functional management, techniques, manages and preparing with the office gm.
  • Contributing to long and short-term business preparing which includes, projects designed for functional quality.
  • Performing on-going thorough analysis of revenue, promotion performance data and revenue agreement.
  • Keeping record of all necessary information related to the company like the company’s purchase and revenue dealings, reviews and accounts, accounts etc.

Skills and Specifications –

  • Knowledge about market situation.
  • Good thinking and risk recognition abilities.
  • Leadership quality and business attention.
  • Decision-making capability and computer understanding.
  • Innovative and problem solving capabilities

Education and Qualifications

  • A Bachelor’s degree in engineering, commerce, arts, or any other related field
  • A Diploma from any certified college.
  • Master’s degree in Business Administration would is a plus.

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