Receptionist Job Description

May 16, 20120 Comments

Receptionist Job Description

The job of a Receptionist includes handling customers, visitors, telephone messages etc-etc. They perform various office responsibilities which support in the functioning of an established company. A receptionist is accountable to assist customers in sleek and friendly manner style to follow all methods in line with a company objectives, strategy, and principles. Receptionists are essential to all companies as they make the first and major impact of a company to customers and clients.

Duties and Responsibilities

  • Answering telephone calls, directing calls, and taking messages
  • Providing details to phone callers, in office visitors, and directing individuals to the various departments
  • Ensuring staff whereabouts, and keeping record of sign-out/sign-in for staff and visitors and customers
  • Dealing with inquiries or requirements of the customers and public.
  • Providing general office and management support to all levels of professionals.
  • Scheduling sessions, planning events, keeping consultation record either digitally or personally.
  • Preparing characters and records, receiving and searching out e-mail and transport.
  • Ensuring that common areas in workplace property are outfitted with required workplace resources online as appropriate.
  • Monitoring the use of devices and resources within the workplace.
  • Coordinating the servicing and repair of devices for your workplace..

Skills and Specifications

  • Knowledge of office and management techniques.
  • Knowledge of consumer assistance methods and concepts.
  • Good interaction abilities and professional personal display.
  • Ability to manage details of workers.
  • Organizing, planning, and customer assistance orientation
  • Great attention to details and stress threshold.
  • Should be sincere, sincere, and reliable.
  • Should be versatile and possess social awareness.

Education and Qualifications

  • A High school diploma
  • Degree in any field
  • Experience in administrative or clerical activities is a plus

 Download Receptionist Job Description in Word Format

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