PC Technician Job Description

July 27, 20120 Comments

PC Technician Job Description and Profile

COMPUTER Technician’s profile requires supporting and keeping in-house computers, and peripherals. This profession involves diagnosing, installing, repairing, upgrading, and upholding all equipments and devices while assuring best workstation performance. Most professionals may additionally troubleshoot complications in well-timed and specific trend. They also offer help and end user instructions where necessary.

Duties and Responsibilities

  • Installing, configuring, screening, sustaining, observing, and troubleshooting end used networked peripheral devices, workstation hardware, and networking hardware items.
  • ┬áLiaising with, and supporting and training the staff and end customers on computer related concerns.
  • Working with end users for recognizing and providing necessary Computer services
  • Carrying out on-site analysis and resolution of complex computer problems for numerous end customers, and also implementing and advising restorative equipment solutions.
  • Establishing as well as maintaining a stock of keyboards, disk drives, ink-jet printers, modems, code readers, monitors, and also other peripheral devices.
  • Receiving and answering inbound phone calls, e-mails, or pages pertaining to hardware as well as PC complications.
  • Supporting in keeping, preparing, as well as siding with processes for reporting, statistically checking, as well as logging COMPUTER performance.
  • Monitoring and testing PC performance as well as delivering COMPUTER performance records as well as statistics.
  • Constructing, examining, and also installing personalized settings according to numerous running systems and also systems.
  • Carrying out investigation on different products of laptop in support of its development as well as procurement energies.
  • Readying records on examples of hardware fix, installation, breakdown, and also removal.
  • Looking at and recommending equipments items for computers

Skills and Specifications

  • Should have thorough knowledge of Windows/Exchange/Linux servers.
  • Capability to arrange, organize and execute jobs efficiently.
  • Capacity to work on your own under fast paced intense afflictions.
  • Should have the ability to liaise efficaciously with all users
  • Ability to reason-out and also analyze logical measures.

Education and Qualifications

  • Associate degree in Computers field
  • Certification in PC technology

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