Visitor Services Information Officer Job Description

September 28, 20120 Comments

Visitor Services Information Officer Job Profile and Description

The Visitor Services Information Officer or agent is often employed in landmark tourist locations such as historic towns, theme parka, museums, forest or wildlife preserves, safaris and zoological gardens, or other places of interest frequented by local and foreign tourists. Their main responsibility is to know the place and maintain the informational and promotional brochures and collaterals for guiding tourists visiting any of these areas.

Visitor Services Information Officer Duties and Responsibilities

  • Provide first hand information at the counter or conduct public outreach of educational and informational programs to acquaint potential visitors on any tour schedules, special activities for kids and adults, research opportunities, private occasions and parties and government events in the assigned visitor areas
  • Coordinate with administration officers to ensure that the supply of informational and promotional materials is always available and replenish on time.
  • Perform routine daily activities in support of the visitor center inclusive of security reviews, site and pertinent equipment maintenance and HR recruitment as required.
  • Provide senior management with incident reports when they occur within the premises of the visitor center and the site.

Visitor Services Information Officer Skills and Specifications

  • Should have outstanding communications skills and interpersonal skills
  • Should have complete knowledge about the visitor center and the site being promoted
  • Should have strong organizational and clerical skills as well as computer literacy to handle basic word processing and data entry functions.

Visitor Services Information Officer Education and Qualifications

  • A high school diploma with 3-5 years of experience in public-facing positions is essential.
  • A college degree in public administration or tourism gives an edge.

Visitor Services Information Officer Head Salary

The average annual salary for a Visitor Services Information Officer varies from company to company and also with the location and extent of tourist visits, but is generally between $42,000 and $48,000.

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